Pet Health Records

How to Get Copies of Your Dog's Veterinary Records

By PetFolio Health Editorial Team  ·  5 min read

You are moving, changing vets, booking a boarding stay, or heading for a specialist, and someone needs your dog's records. Here is how to get them without a runaround.

Who owns the records?

Under the AVMA Principles of Veterinary Medical Ethics, the medical record is the property of the practice, and the practice must keep the original for the period required by law. The same principles say a veterinarian is obligated to provide copies or summaries of the record when the client requests them. You do not own the original file, but you are entitled to a copy.

How to request them

  1. Call or message the clinic and ask for your dog's complete medical record, including vaccination history, lab results, and imaging reports.
  2. Ask how they prefer to receive the request. Many clinics use a short form or an email. Some clinics also let you download records from a client portal.
  3. Say where to send it: to you, or directly to the new vet or facility. Include the new clinic's fax number or email.
  4. Ask about timing and cost. Turnaround and any copying fee vary by clinic and by state; some states set limits. Ask for it in writing if you need a date.
  5. Check what you receive. Confirm that vaccine dates, the rabies certificate, and test results are all there.

If you have used more than one clinic

Request records from each one, including emergency and specialty clinics. Then combine them into a single summary so the next person does not have to read four files. See how to transfer pet medical records and switching vets mid-treatment.

If the clinic is slow or refuses

Once you have them

Keep the originals you receive and add the key facts to your own master record so you are not dependent on a clinic the next time. Our complete guide to pet health records shows what to keep.

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Frequently asked questions

Can a vet refuse to give me my dog's records?

Under the AVMA principles a veterinarian is obligated to provide copies or summaries on the client's request. Clinic policies on fees and timing vary, and state rules apply, so ask the clinic to explain any delay.

How long does it take to get vet records?

It varies by clinic and state. Many clinics can send records within a few business days. Ask for a date when you make the request.

Do I have to pay for a copy of my dog's records?

Some clinics charge a reasonable copying fee and others do not. Ask when you request.

Can records be sent straight to my new vet?

Yes. Most clinics will send them directly if you provide the new clinic's contact details.

Written by the PetFolio Health team  ·  petfoliohealth.com  ·  Free pet health records, reminders & vet reports